Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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  • 4 replies
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Resolved! Sim not working In new phone

Hi I’m upgrading from a iPhone pro max to a iPhone 14 Pro Max and I’ve just had a new sim but it dose not work in my new phone it has been unlocked do I need to download new carrier settings ? If I put my sim back in my old phone it works fine

Calls

Why was my 4G calls turned off today on my account by 02 

Barber123 by Level 1: Joiner
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Resolved! Billing

Hi ive been cut iff and i need my ohone back on for work i can pay the bill on the 20th would this be possible

iMessage

Bought new iPhone from O2 on 1st April Gave PAC code in store (from EE). Port confirmed via text on the 3rd April at 5:30pm. Able to text on my number from this phone but not iMessage. Says activation unsuccessful. Tried so far: turned phone off and ...

AM929292 by Level 1: Joiner
  • 210 Views
  • 3 replies
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Resolved! Upgrade

I am trying to upgrade my phone but have lost my sim so unable to receive the code in order to buy the upgrade. Is there any other way I can receive the code as I don’t have access to that phone number right now

Esim

I have a new iPhone 15 and have put my O2 sim in. It is not supported and I need an esim

IPhone data profile

Could someone provide a data profile for an iPhone, that when installed, populates the correct data settings to your phone This is a giffgaff profile https://www.giffgaff.com/iphone-app/giffgaff-apn-settings.mobileconfig Is there anything similar to ...

Sloz999 by Level 1: Joiner
  • 412 Views
  • 6 replies
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Malta data roaming

I’m just back from Malta and was unable to use my data roaming. I tried solutions offered by customer services and the solutions on this forum. I migrated from Virgin last year. With virgin I never had problems in Malta or any European countries. Has...

Lindam1 by Level 1: Joiner
  • 314 Views
  • 5 replies
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Resolved! MultiSave/Loyalty Offer - Apple Watch

I have a query on the 20% offer O2 have for where an account has multiple numbers. Please hear me out! I have an iPhone (SIM only, pay monthly) and an Apple Watch (no other phones). The terms of the offer specifically exclude Apple and Samsung watche...

ossocafe by Level 1: Joiner
  • 683 Views
  • 13 replies
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Error message 10 when activating the e sim on my apple watch ultra

Hi I have completed a hard reset on my apple watch ultra. when activating the esim data plan the following error message comes up. reference code 10 202 help desk have been unable to assist so far some advice on fixing would be appreciated

Nickmb by Level 1: Joiner
  • 220 Views
  • 2 replies
  • 0 kudos