Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 320167 Views
  • 4 replies
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Double charges

Hi there,The last few months, I’ve been charged twice for all in app purchases. Apple Pay charges my bank account, and the exact same charge gets added to my tariff and is shown on my “things you’ve bought” section in the “My 02” app.I have notified ...

Resolved! iOS 14 update

Have just received an Apple se2020 on upgrade, and during set up I am forced to update the software to ios 14.5. I have tried several times unsuccessfully to do this, as the phone keeps freezing on the INSTALL NOW phase. It is extremely frustrating. ...

Alano by Level 1: Joiner
  • 693 Views
  • 3 replies
  • 0 kudos

Resolved! tethering

when tethering using a usb cable does it use wifi or data?

sharonh by Level 1: Joiner
  • 938 Views
  • 5 replies
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Data

I have just bought some data but can’t use it yet why?

Shane21- by Level 1: Joiner
  • 692 Views
  • 3 replies
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Resolved! Esim

I’m getting a smart watch and not currently with 02 but I’m changing to themMy phone will take an eSimWill I need 2 sep contracts for the phone and watch or is one sim enough to cover bothI’m looking for a cheap payg contract

Howduf12 by Level 1: Joiner
  • 1285 Views
  • 5 replies
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WiFi and 4g calling

I am trying to activate WiFi calling on my iPhone se. In the iPhone settings it is saying I need to activate this in my o2 account. In my o2 account, it is already activated. I am having the same problem with 4g calling. Can anyone please help?

Annmarie1 by Level 1: Joiner
  • 447 Views
  • 2 replies
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Resolved! Return

i have recieved and sealed the return label for my airpods. how do i go about in sending it?do i arrange a collection or can i give it to a local post office?

Zeenat by Level 1: Joiner
  • 632 Views
  • 2 replies
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iPhone 12 - eSIM - Unable to SMS text

I have switched the SIM from an Android device to an eSIM on the iPhone 12 and can make and receive calls to my O2 number. The SIM slot of the iPhone is taken by my work number. When I try and text from either SIM I cannot. The texts remain unsent, n...

SLOW internet speed on new iPhone 12

Hello,I got my iPhone 12 this morning and was messing around with it setting stuff up then I decided to check my internet speed, it came out as 1.5-3mb/s which I don't think is normal at all. I remember when I got my iPhone XR at the start, it was RE...

KennyZ102 by Level 1: Joiner
  • 1468 Views
  • 4 replies
  • 0 kudos