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account name change

Anonymous
Not applicable
I've had my contract under my mums name as I was underage when we first got it. Now I want to change from her name to mine - how is this possible?
Message 1 of 39
6,614 Views
38 REPLIES 38

Anonymous
Not applicable
Is the account password the same as the 02 app username and password?
Message 31 of 39
2,126 Views

Anonymous
Not applicable
No.
Message 32 of 39
2,147 Views

Anonymous
Not applicable
Thanks
Message 33 of 39
2,143 Views

Anonymous
Not applicable
Only the account holder can reset the password.
Message 34 of 39
2,141 Views

Anonymous
Not applicable
Sorry not bring sharp with my reply slight_smile but it's not the same.
Message 35 of 39
2,141 Views

Anonymous
Not applicable
I appreciate the comments guys. It's difficult when the plan is just upgraded and terms and conditions change and only need the password every 2 years it's easy to forget passwords. I think I have given up and will just wait for two years and cancel this contract an possibly start a new contract with 02 then or another network
Message 36 of 39
2,136 Views

Anonymous
Not applicable
Fair enough.

You can set the payments to come out of your bank account etc.

Did you pick a nice phone ? (Asked to lighten the mood)
Message 37 of 39
2,135 Views

Anonymous
Not applicable
I have been paying the bill since I was 18 haha. Just never changed the name. Never needed to when upgrading 7 years ago. Only 5s. As everything Is on iCloud. Was between 5s and S5..
Message 38 of 39
2,128 Views

Anonymous
Not applicable
Both are awesome handsets.

I use the iPhone 5s and it ticks my wants and needs boxes.

The Samsung Galaxy s5 is a tremendous phone also.
Message 39 of 39
2,126 Views