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Will o2 ever unlock the iPhone 6S?

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iphone4sir
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on ‎30-03-2016 13:13

on ‎30-03-2016 13:13

So, previously O2 after say a period of 3-6 months used to allow you to unlock an iPhone to use a different sim ,say when you're abroad and don't want to pay their Dick Turpin style international rates.

 

I've since queried this and they've now said as I'm on 'refresh' I'd have to pay the balance of the phone upfront to have it unlocked.

 

Is this now the status quo or is there a period - which they won't divulge for fear of breaking the official secrets act that will pass and they will unlock it?

 

The wooly T&Cs won't say anything about a period of time.  I've been with 02 15 years and I fear it's time to hang up on them once and for all.

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adamtemp64
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on ‎07-04-2016 19:38

on ‎07-04-2016 19:38

Or just do it via myo2!

 

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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on ‎07-04-2016 20:01

on ‎07-04-2016 20:01

The form works fine for hundreds of people - what reason are you given for it failing?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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iphone4sir
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on ‎09-04-2016 17:06

on ‎09-04-2016 17:06

No reason, I've used the form before and this time they've done nothing - I've had to chase them - still no update.

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jonsie
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on ‎09-04-2016 17:09

on ‎09-04-2016 17:09

I would call them.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎09-04-2016 17:11

on ‎09-04-2016 17:11

Yes, for sure give cs a call http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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