cancel
Showing results for 
Search instead for 
Did you mean: 

Why is O2's 4G Data SO LOUSY????

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

Yep, me again, complaining about O2's ridiculius 4G coverage EVERYWHERE!!!!

 

Normally, I'd be saying its VERY poor at London Bridge rail station (well, actually, it STILL is) however, these last few months, its literally VERY POOR EVERYWHERE..........:smileysad:

 

Main areas I am talking about:

 

  • London Bridge Rail Station - 4G is pretty much non existant. 4G typically has 2-3 bars wheras 3G has a full 5 bars and 3G is actually more than twice as fast loading apps/websites.
  • In my office, near Canon Street - post code EC4N 8AD  (where I sit next to window, so this should not make ANY difference). 4G gets 1 to 2 bars of service, 3G gets a FULL 5 bars.3G is more than twice the speed of 4G.
  • At Sanderstead Rail station - 4G gets 1 to 2 bars of service, 3G gets a FULL 5 bars and again, is more than twice as fast as 4G.

 

Its EVERYWHERE - 4G is ridiculous........... so much so, that I have decided to just leave my iPhone 6, connected via 3G ALL THE TIME (there are options to switch from 3G to 4G and vice versa) purely because its MUCH MUCH faster, browsing app and websites than 4G.

 

4G?

 

No thank you - its utterly broken. Destroy

 

Rolleys

 

Message 1 of 59
10,503 Views
58 REPLIES 58

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

@MI5 wrote:

@DinoF wrote:

EE's coverage checker shows FULL 4G at London Bridge:

 

EE Coverage.JPG

 

...on O2's network, 4G is NON EXISTENT at this same location (3G is more than double the speed of 4G)

 

Additionally, at my home location, on O2, I typicall get only 1 to 2 bars of 4G and yet on EE, its a full 5 bars of 4G (according to their coverage checker).


You do know that coverage checkers aren't accurate, don't you?

O2's checker says the same, full 4G coverage for London Bridge (but also there is a problem at the mo).

 

Live results for London Bridge, London, England

 
    • Sorry a phone mast in this area isn't working

      This means your service might come and go until we fix it.

      Updated 10:00 (refreshed hourly). Recent faults might not show yet.

  •  
  •  
    Normal coverage for Voice, text and email (2G)
    Making calls, sending texts, using email on your phone.
    Good indoors and outdoors.
  •  
    Normal coverage for Mobile internet and voice (3G)
    Fast networking. For smartphones, dongles and tablets.
    Good indoors and outdoors. Good for mobile broadband.
  •  
    Normal coverage for Mobile Internet (4G)
    Seamless connectivity and mobile internet.
    Good indoors and outdoors. Good for mobile broadband.

...yep - I am indeed aware that coverage checkers are not 100% accurate however, its the statement that EE is "79% faster than O2" which grabbed my attention!!

 

I have a few months to make up my mind!

Thoughful

Message 31 of 59
3,592 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@DinoF wrote:

@MI5 wrote:

Sorry, but I had to correct the spelling in the title - My OCD couldn't cope any longer tongue


...where was the spelling mistake?! Smiley Embarassed


Lousey

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 32 of 59
3,592 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

@Toby wrote:

Hi @DinoF,

 

Have you tested other networks in the same areas of London yourself?


...unfortunately not as my iPhone 6 is locked to O2 so I am unable to test!

 

Can't be any worse than O2 though..........

Message 33 of 59
3,588 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@DinoF wrote:

...yep - I am indeed aware that coverage checkers are not 100% accurate however, its the statement that EE is "79% faster than O2" which grabbed my attention!!

 

I have a few months to make up my mind!

Thoughful


Get an EE PAYG sim and prove it to yourself first.

You only need one top up as a test and you can top an EE sim up with £5

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 34 of 59
3,586 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

@DinoF wrote:

@Toby wrote:

Hi @DinoF,

 

Have you tested other networks in the same areas of London yourself?


...unfortunately not as my iPhone 6 is locked to O2 so I am unable to test!

 

Can't be any worse than O2 though..........


Unlock it for free from your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 35 of 59
3,584 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

@MI5 wrote:

@DinoF wrote:

@MI5 wrote:

Sorry, but I had to correct the spelling in the title - My OCD couldn't cope any longer tongue


...where was the spelling mistake?! Smiley Embarassed


Lousey


..DOHSmiley SurprisedSmiley Embarassed

 

Any chance the mods can edit the title in the original post?!!

Message 36 of 59
3,581 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
I guess @Toby could do ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 37 of 59
3,579 Views

DinoF
Level 12: Nimble
  • 603 Posts
  • 39 Topics
  • 4 Solutions
Registered:

@MI5 wrote:

@DinoF wrote:

...yep - I am indeed aware that coverage checkers are not 100% accurate however, its the statement that EE is "79% faster than O2" which grabbed my attention!!

 

I have a few months to make up my mind!

Thoughful


Get an EE PAYG sim and prove it to yourself first.

You only need one top up as a test and you can top an EE sim up with £5


...this wouldn't work in my iPhone 6 though as I bought this via O2, 2 years ago, when the phone was released so its probably locked to the network.

Message 38 of 59
3,579 Views

MI5
Level 94: Supreme
  • 144204 Posts
  • 634 Topics
  • 27635 Solutions
Registered:
See above comment re unlocking.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 39 of 59
3,573 Views

Toby
Former Staff
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

@DinoF wrote:

Any chance the mods can edit the title in the original post?!!


Done for you.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 40 of 59
3,572 Views