Visual voicemail transcript

[Anonymous]

Just installed iOS10, does o2 support visual voicemail transcript?

http://ios10updates.com/enable-voicemail-transcriptions/

[MI5]

O2 supports VVM which is all that is required according to your link.

[Anonymous]

Still not working for me ......

Have asked O2 this question on Twitter (twice) but no response - someone must know surely?!

[MI5]

What are your network apn settings?
Are you both on iData?
Have you tried resetting the network settings to defaults etc?

[adamtemp64]

I wonder if tugo voicemail is affecting this ?

[Toby]

Hi @Anonymous and welcome to the community!

FYI, I've moved your thread to Apple forum section.

Please look @MI5's reply and see if you've made all of those checks. If so and you still have issues, we can discuss it with the rest of the team.

[DinoF]

Someone has posted and implied its not available for the UK:

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/IOS-10-voicemail-translation-not-working/...

Not sure which is correct?!

[MI5]

@Chris_K is suggesting it's country specific, although I've not seen this mentioned anywhere else, but for now, we have to assume it's not available on O2-UK.

[DinoF]

...unless, you set Siri language to U.S. - possibly?

Some posts over on MacRumors were talking about this (Link :http://forums.macrumors.com/threads/voicemail-transcription-for-the-uk.1988212/ )  also and some were suggesting they could get it to work by switching Siri's langaue to U.S.

Again, not sure how much truth there is in this......

[Toby · Accepted solution]

Hi guys, As my colleague @Chris_K has mentioned in a similar thread, at this time this feature is supported only in certain countries. If or when this changes, we'll let you know.