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Video player not working on my iphone 4s

Anonymous
Not applicable

When I go on facebook, I can't get the videos to play. This i a recent problem as have managed to watch them up untill the last few days

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MI5
Level 94: Supreme
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Try resetting the phone and / or remove the facebook app and reinstall it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable

Thanks I'll try that

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jonsie
Level 94: Supreme
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Facebook seems to update every other day so it's possible there is some conflict with the various versions. As @MI5 advises uninstall and reboot the phone before downloading the latest version.

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MI5
Level 94: Supreme
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If all else fails you could try facebook help itself https://www.facebook.com/help/168738436521284
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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Anonymous
Not applicable
Hey @Anonymous is it working now?
Message 6 of 6
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