Jump to content Jump to navigation

O2

Reply
Level 1: Joiner
jacquieverett
Posts: 1
Registered: ‎25-06-2012

Unusual Data Usage on Iphone 4s

Last month I went over my 500mb data limit. This has never happened before, in fact I've never even come close before. I checked the times that I had high data usage and a lot seemed to be at exactly midnight, when my phone is at home, connected to wifi. I had over 200mb at midnight one night, and other high amounts at 59mb, 43mb, 37mb, 16mb, 15mb, to mention just a few, all at exactly midnight. I was not awake at this time so can anyone tell me what this is and how to stop it?

Please use plain text.
adamtemp64
Posts: 10,342
Topics: 131
Kudos: 538
Solutions: 502
Registered: ‎13-08-2008

Re: Unusual Data Usage on Iphone 4s

the time on the bill is the total usage for the whole day not at that time so the day you used 200mb in one day you need to think what you were doing.

2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
Please use plain text.
MI5
Posts: 8,978
Solutions: 1,247
Registered: ‎04-04-2012

Re: Unusual Data Usage on Iphone 4s

Just a suggestion as I am an Android user, but, apps can update during the day if they are not set to update on a wifi connection only.... this can catch some people out if they don't realise....?
S3 i9305 Dual SIM (4.2.2).

Please use plain text.
adamtemp64
Posts: 10,342
Topics: 131
Kudos: 538
Solutions: 502
Registered: ‎13-08-2008

Re: Unusual Data Usage on Iphone 4s


MI5 wrote:
Just a suggestion as I am an Android user, but, apps can update during the day if they are not set to update on a wifi connection only.... this can catch some people out if they don't realise....?


not an option on an iphone no way apart from a few core apple installed apps like icloud to only allow wifi connection.

 

Also an iphone drops wifi when the screen locks to save power unless it is plugged in charging.

2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
Please use plain text.
Level 1: Joiner
ArcUk
Posts: 2
Registered: ‎25-06-2012

Re: Unusual Data Usage on Iphone 4s

I am also had this same issue for the first time last month, in exactly the same circumstances - on an iPhone 4 this time.

 

Previously never gone anywhere near data limits and seeing very strange large amounts of data at midnight (other odd times too). I'm pretty sure the data amounts aren't summerised each day at that time as I can see usage throughout the day on the itemised bill.

 

Even more odd but my phone is most often switched to flight mode over night, yet i'm still seeing tens or even hundreds of MB of data used at dead on midnight regularly in the last month.

 

If this was a rogue app that makes sense, but with the above can't see how that's possible - also as far as I'm aware apps can't control what type of connection they use, if WiFi is available (which it is) they should use that over 3G.

Please use plain text.
adamtemp64
Posts: 10,342
Topics: 131
Kudos: 538
Solutions: 502
Registered: ‎13-08-2008

Re: Unusual Data Usage on Iphone 4s

@arcuk read my reply above it is not being used at midnight that is the days total.

2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
Please use plain text.
Level 1: Joiner
ArcUk
Posts: 2
Registered: ‎25-06-2012

Re: Unusual Data Usage on Iphone 4s

@adamtemp64 Ok but if that's the case why does the bill show other times for data usage throughout that same day?

And I've seen over 300MB one day at 6:04am, there's no way I used that amount of data any day.
Please use plain text.
adamtemp64
Posts: 10,342
Topics: 131
Kudos: 538
Solutions: 502
Registered: ‎13-08-2008

Re: Unusual Data Usage on Iphone 4s

On your bill you will see 2 times of day one is the upload total the other is the download total it is not the time you use the data just o2's computer totalling the days usage and putting it on your account.

 

If o2 recorded each data session on your bill you would have many entries on your bill not just the 2

 

Hope that helps explain the time you are seeing.

2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
Please use plain text.
adamtemp64
Posts: 10,342
Topics: 131
Kudos: 538
Solutions: 502
Registered: ‎13-08-2008

Re: Unusual Data Usage on Iphone 4s

you could install this app and seee what is using your data http://www.onavo.com/ if you are concerned what is using the large chunks of data. http://itunes.apple.com/gb/app/onavo-extend-data-usage-data/id423545287?mt=8 app store link

2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
Please use plain text.
Pablo
Posts: 863
Topics: 10
Kudos: 130
Solutions: 62
Registered: ‎04-04-2012

Re: Unusual Data Usage on Iphone 4s

Adam is right, O2 don't provide "real-time" stats, the data usage is updated on your bill twice in a day. One is the upload usage, the other is download. The reporting times are usually around midnight but can vary.
I work for O2, however I am here in an unofficial capacity. My views are my own, and not reflective of O2.
Please use plain text.