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Unable to make a call

gemz4the1
Level 23: Casual Specs
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Since the iOS 7.1 update, my phone has randomly been playing up.
Occasionally when I try to make a call, it comes up call failed even though I have a full signal and sometimes a 3G or 4G signal. When this happens my phone doesn't respond whenever I try to call. I press the contact name and it doesn't do anything (usually it launches into a call).
I try switching to airplane mode to reset the signal and double clicking the home button to close the call tab down but it doesn't help.
Any ideas what the problem is?
Has anyone else had this problem?
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Bambino
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Message 2 of 22
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Anonymous
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That long list doesn't look good does it
Message 3 of 22
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Anonymous
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Exactly same problem with iPhone- call failed & msd not delivered. Email ok it's just phone. O2 gurus suggest taking out SIM card & putting it back in -reloading settings -switching off then on - tried it all & just got new SIM card from O2 shop. Worked once then problem returned. No calls/ no texts - sounds like IOS update has caused it?
Message 4 of 22
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Anonymous
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You could take it to apple if it's still in warranty
Message 5 of 22
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adamtemp64
Level 66: Unequalled
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very strange all 3 iphones now running 7.1 and not noticed any of the issues as reported on the www or this issue on this thread
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Yes I think it may be a job for apple
Message 7 of 22
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Anonymous
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Not having much luck with your iPhone @gemz4the1 

 

 

Crazy

Message 8 of 22
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Bambino
Level 84: Resplendent
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This article may or may not address the particular problems you're having, but it's probably worth a read as it offers some solutions.

http://www.zdnet.com/apple-ios-7-1-flaws-problems-and-fixes-7000027375/#photo

I DO NOT WORK FOR O2



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gemz4the1
Level 23: Casual Specs
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I'm also having an issue with the battery life since the update - I don't know if it is just a coincidence that it started draining quickly after the update or the fact that I have been using 4G a lot more than I used to (I used to rely more on wifi but now I rely more on 4G).

 

 

Message 10 of 22
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