Un latching request rejected

[Anonymous]

I am exasperated with O2. I have had my unlatching request rejected twice. The first request was for security reasons and I was told to try again. The second request it was rejected because they had received multiple unlatching requests. I need to put a Canadian SIM card with a Canadian mobile number for the next 3 weeks and I fully intend to go back to O2 when I am back in the UK. I am seriously considering using another provider as I am unable to get through to anyone to discuss. Please help. Annabel

[viridis]

Oh I know, I'm just watching over the early birds, intently

[MI5]

I'm not sure why o2 have introduced this immediate too many attempts rule, but it's a dumb rule.
CS is your only hope now.

[jonsie]

The second request is now deemed one time too many. Why on earth should that be an issue. Just ridiculous.

[viridis]

So, make a mistake....tough, you're not getting it unlocked.
Epic.

[jonsie]

A phone call will sort it out but really...that shouldn't be a necessity.