Swap over of number

[Anonymous]

I took out an 02 contract last month and asked if I could keep my same number. I was informed that I would need a PAC code which I received from Orange then gave onto 02. While in the store the gentleman that served me said I can change it over but might take 24 hours for my old number to start working, which was fine. I have since noticed that when I text people it is using the 02 number but on certain other things it is using my Orange number. Anyone else experienced this?

[Bambino]

How long has this been happening? Try turning your phone off and back on again. 

[MI5 · Accepted solution]

You need to edit your phone number on phone.
Go to Settings >Phone >My Number and enter the correct number.
Then turn off iMessage and turn off phone.
Restart phone and turn iMessage back on and wait for it to activate.
Problem is now solved

[Anonymous]

Its been since middle of June, I have tried turning it off and on again.

[Anonymous]

Ahh Brilliant, I will give this a go. Thank you.

[Bambino]

Didn't see it was an iPhone. Your call MI5.

[Anonymous]

I followed the steps you mentioned and its worked.

Thank you

[MI5]

No worries mate