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Level 1: Joiner
Justin
Posts: 2
Registered: ‎25-09-2008

Setting up iphone email with Virgin media

Hi,

I'm having a nightmare trying to set up email on my iphone using my existing Virgin media account.

I have a #####@ntlworld.com email address and have tried the following settings.

Pop account
Name - my name
Address - #####@ntlworld.com

Incoming mail server
Host Name - pop.ntlworld.com
User Name - my ntl username
Password - my ntl password

Outgoing mail server
SMTP - smtp.o2.co.uk
Host name - smtp.o2.co.uk
user name - my O2 user name
Password - my O2 password

With SSL off.

Still doesn't want to know. Can anyone suggest any alternative (and successfull) ways of doing this.

Cheers.
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Level 2: Apprentice
D6_VYJ
Posts: 93
Registered: ‎15-08-2008

Setting up iphone email with Virgin media

It should be pop3.ntlworld.com

and ensure your smtp server is set to port 25
Wear the fox hat !
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adamtemp64
Posts: 13,046
Topics: 212
Kudos: 891
Solutions: 971
Registered: ‎13-08-2008

Setting up iphone email with Virgin media

http://customerforum.o2.co.uk/viewtopic.php?t=5796 have a look here
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 1: Joiner
Justin
Posts: 2
Registered: ‎25-09-2008

Setting up iphone email with Virgin media

It should be pop3.ntlworld.com
and ensure your smtp server is set to port 25


Thanks, how do change the smtp server to port 25?!?
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Level 2: Apprentice
D6_VYJ
Posts: 93
Registered: ‎15-08-2008

Setting up iphone email with Virgin media

disregard my pop3 advice as its wrong according to a later post - my mistake.
Wear the fox hat !
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Level 1: Joiner
s7nmt
Posts: 1
Registered: ‎11-10-2012

Re: Setting up iphone email with Virgin media

I was excited to receive my new iphone 5 recently only to find the email settings a problem like they always are!! Having spent what must be hours calling Virgin, O2 and Apple and getting nowhere i have decided to post this as i have the answer. Use the Cloud. Once you have set up the iCloud on your mobile and or iPad simply got to your emails within the Virgin mail on their web site. Click settings then forwarding. Enter your new iCloud email address and enable. This means that any emails coming in or out with show up on your Apple devices. Hope this helps someone, would have loved this kind of help from others but had to figure it out myself.

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Level 3: Ponderer
Aeronk
Posts: 34
Registered: ‎04-04-2012

Re: Setting up iphone email with Virgin media

[ Edited ]

I set mine up as an Exchange account.

 

This will work through the google server.  Just add your full email address as the user name and then your usual password.  Server name is m.google.com, domain is blank and SSL is switched on.  Works in push mode as per gmail.

 

The set up also shows contacts and calendar sync but not sure where they are on Virgin (NTL) so havent got those switched on.

 

 

PS I seem to recall that pop 3 will work but you have to send all outgoing mail through the o2 smtp server on smtp.o2.co.uk and have to add your o2 log in details to the smtp side (I think there is an option for adding that during setup).  I dont use pop as I prefer push, so cant remember exactly.  Its something to do with o2 not allowing mail to be sent via anothers outgoing server.

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Penny123
Posts: 924
Topics: 10
Kudos: 59
Solutions: 23
Registered: ‎13-09-2012

Re: Setting up iphone email with Virgin media

[ Edited ]

I use my virgin media account on my iphone it was just a case of using email address and password to get it going :smileyhappy: Make sure you have imap enabled in your main virgin media email settings.

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