Solved: Sending Emotions on text messages and £85 bill for... - Page 2

Anonymous · ‎09-01-2013

Can somebody please tell me if it is right that a 'smiley face' or other type of emotion you choose is classed as multi media, as I have just been slapped with an £85 bill this month! It should be £25. I have 500 free texts which is what I thought I was doing! Has anybody else encountered this?

Liquid · ‎13-01-2013

Finally! Is that new?

Thanks Adam:)

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adamtemp64 · ‎13-01-2013

It was on one of the support pages not noticed it before.

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Liquid · ‎13-01-2013

Well good find I've never seen it before. Hopefully can help a few more customers from it:)

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

adamtemp64 · ‎13-01-2013

If you click support at the top of the forum it is on the first page that appears

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

perksie · ‎13-01-2013

Mostly made up of all the advice being given in the forum too I notice!

Emoticons!

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MI5 · ‎13-01-2013

So we do have our uses then after all

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Liquid · ‎13-01-2013

Speak for yourself

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

perksie · ‎13-01-2013

@Liquid wrote:
Speak for yourself

It's emoticons!!!!!!!!!!!!

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Anonymous · ‎17-02-2015

This doesn't seem applicable to S5 - there is no 'keyboard' option under settings.

I've just been slapped with a £35 bill - & its been all over the media about being charged for emoticons with o2 being one of the worts offenders. Such a shame as they're nice to use .... I'm hoping to find a free version that i can install instead ....

MI5 · ‎17-02-2015

@Anonymous wrote:
This doesn't seem applicable to S5 - there is no 'keyboard' option under settings.
I've just been slapped with a £35 bill - & its been all over the media about being charged for emoticons with o2 being one of the worts offenders. Such a shame as they're nice to use .... I'm hoping to find a free version that i can install instead ....

You have posted on a 2 year old thread (principles still the same though) but there is a more up to date guide here http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p/689503

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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