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Scam Mobile Phone Calls

Anonymous
Not applicable

I have been rung a couple of times by 0843 974 0489 and ignored the number.  Never a message left.  Last Saturday, this number was on my mobile whilst I was working and a call lasting over two hours has been registered, to this premium line, on my sim - I am £57 over my normal charges in week one!!!

 

I contacted O2 and now resolved but big tip - block premium line numbers rather than delete, be safe rather than sorry.  Thank you O2

 

 

 

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Bambino
Level 86: Prestigious
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@AnonymousThe ombudsman will not help you. You need to go here to register a complaint to try to get your money back: http://www.phonepayplus.org.uk/

 

The numbers for O2 customer service are here: http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
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@AnonymousThe ombudsman will not help you. You need to go here to register a complaint to try to get your money back: http://www.phonepayplus.org.uk/

 

The numbers for O2 customer service are here: http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Cleoriff
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@Anonymous Also have a look at this help guide http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-these-steps-to/m-p/386364#M37293

Incidentally Google shows its a marketing call number. https://www.shouldianswer.co.uk/phone-number/08437242974

You can also opt out of marketing calls via the More section in My O2..

Veritas Numquam Perit

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viridis
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I think you don't get charged if they call you....only if you return the call.
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MI5
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No, you don't.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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