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Registering for o2 Priority on my iPad Mini 4

Anonymous
Not applicable

Hi

I've taken out a contract on an iPad 4 and want to have use of the o2 Priority app.

But when I enter the phone number supplied by o2, no message comes through to the iPad

Can anyone help?

Message 1 of 17
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Anonymous
Not applicable

Still unresolved, I have contacted online chat twice, but they don't seem to grasp the fact that I am unable to recieve the SMS. Do O2 actually read this, or have an email address, getting fed up now

Message 11 of 17
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MI5
Level 94: Supreme
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Registered:

Why can you not just put your sim in any phone to receive the text?

The only email contact is on the complaints system http://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 17
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Anonymous
Not applicable

I've only got one phone with Nano Sim, and this is locked to EE

Message 13 of 17
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MI5
Level 94: Supreme
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Registered:

Do you not know anyone else on O2 or with an unlocked phone?
You can use a sim adapter if a different size sim is needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 17
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MI5
Level 94: Supreme
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Registered:
Or, go do it in your local o2 shop.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 17
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Anonymous
Not applicable
Thanks, I've emailed them
Message 16 of 17
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
Thanks, I've emailed them

OK, But you still won't get the text without using a phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 17
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