Recent Usage Information no longer available online

[Kiwiaccent]

Unless you make charges which are outside your contract terms, you can no longer see the Recent usage which is totally wrong.  I rely on nbeing able to long in check the number of calls and time spent on each to a particular lcient in order that I can on bill.  They took this facility away recently and I will now after 15 years of loyalty look to move elsewhere as all other providers hold this information.

O2 you simply do not think things through...time and time again......

[Anonymous]

Exactly

[jonsie]

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@MI5 wrote:
View latest bill >What I've Used >Voice Calls

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Yes that lists calls on your last bill.

Can you see a list of calls that you have made since your last bill was produced?

I can't now but you were once able to click on recent charges and see all calls you had made up to midnight the previous day.

[Anonymous]

Yes you still can if you click on recent charges what I've used it shows me up until yesterday's date

[MI5]

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@jonsie wrote:

Can you see a list of calls that you have made since your last bill was produced?

I can't now but you were once able to click on recent charges and see all calls you had made up to midnight the previous day.

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Yes, sorry, "recent charges" for that info as Damien1 mentioned.

[MI5]

I can't be bothered to block out all the numbers again so I'll cut the snip short, but you get the idea.....

[jonsie]

That's my point. There is now no link for me to view these calls. The button is unclickable for me and I presume for the OP which would explain his problem. I've tried on different browsers too.

[MI5]

Ah, OK. Well OK here on Chrome......?

[Anonymous]

Then maybe it is a problem on individual accounts? Fine on internet explorer and safari on the ipad

[jonsie]

If you check my screen capture above you will see that there is no button now for me so nowhere to click.

[Anonymous]

You have to click on view latest bill then recent charges