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Recent Usage Information no longer available online

Kiwiaccent
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Unless you make charges which are outside your contract terms, you can no longer see the Recent usage which is totally wrong.  I rely on nbeing able to long in check the number of calls and time spent on each to a particular lcient in order that I can on bill.  They took this facility away recently and I will now after 15 years of loyalty look to move elsewhere as all other providers hold this information.

 

O2 you simply do not think things through...time and time again......

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MI5
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@jonsie looking at it your layout does look different to mine....

Bill4.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Now THAT works @Anonymous Bang

Previously I didn't have to do that, the previous landing page had a direct link. Cheers bud!

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Anonymous
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No worries glad you got there in the end mate slight_smile
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jonsie
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@MI5 wrote:

@jonsie looking at it your layout does look different to mine....

Bill4.PNG


Yes it's different. I get that view via the MyO2 app on the phone but on PC there is no list or link.

Message 34 of 36
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Anonymous
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Great @Anonymous 

If it's working for @jonsie , it should work for you too @Kiwiaccent. Let us know if you still have any problem ...

Message 35 of 36
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Tee69
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I totally have the same issue! Did @Kiwiaccent. you find a solution? If so could you share please

Message 36 of 36
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