cancel
Showing results for 
Search instead for 
Did you mean: 

Outgoing server settings

Anonymous
Not applicable

Just got new iPhone 4s, never had one before so very new to me. Have managed to set up my incoming mail using my normal settings from the computer and can receieve email. What are the outgoing mail server settings for O2? I put in my computer settings and that didn't work and so my server people said I would need them from O2.

 

ALSO tried to delete the messages and got the error Unable to Move Message - The message could not be moved to the mailbox trash.

 

How can I delete messages????

 

Help please - it would be really appreciated!

Message 1 of 11
18,433 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
smtp.o2.co.uk on Port 25. No security but tick remember user name & Password.

Trash fix here http://www.netchimp.co.uk/webdesign/iphone-ipad-macbook-mac/iphone-unable-to-move-message-to-trash-i...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
18,325 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

who is the isp mail you are setting up? have you looked here http://www.o2.co.uk/ispsettings if that fails

 

You need an o2 eamil address see myo2.

 

and use the settings for o2 as in the link above pop 3 port 110 smtp port 25

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 11
18,323 Views

Anonymous
Not applicable

My server is a local company who we have used for ages. My emails worked fine on my nokia lumia 800 so I guess the problem is not their end. I will have a go at the suggestions but may need to wait for my son to put them in slight_frown Will let you know how I get on!

Message 4 of 11
18,319 Views

Anonymous
Not applicable

Sorry, outgoing server is btconnect.com does that help?

Message 5 of 11
18,316 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

1 Who provides your home broadband you need there outgoing mail server for it to work at home over wifi.

 

2 if you have a hosted email address you also need the o2 mail server setup as an additional smtp server to send when on the o2 network. Unless your hosted email supports authentication.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 6 of 11
18,311 Views

Anonymous
Not applicable

Thanks for that, can delete the messages now but still get the error message each timeSmiley Mad Any other suggestions? Apart from useless @@@@@@ shouldn't have been allowed the phone in the first place!

Message 7 of 11
18,310 Views

Anonymous
Not applicable

I was advised yesterday by O2 guru that they have done away with their outgoing mail server! has anyone else come across this as it has meant changing my iphone 5 email settings

Message 8 of 11
15,573 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

follow the settings for your isp here http://www.o2.co.uk/ispsettings o2 closed the email service a while ago apart from broadband customers

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 11
15,568 Views

Anonymous
Not applicable

How can that possibly be correct? Why would O2 decide to stop all of their customers from sending email on their devices? Which is what pulling their SMTP service would mean...

Message 10 of 11
13,775 Views