Occasional missing texts

[Anonymous]

Hi, I've been with o2 for just under a month now on a sim only tarrif after porting my number over from three.

What I've noticed is occasionally the odd text from people on my previous network three are not coming through to my phone. This is happening at different locations so I don't think it's a local mast issue, more an o2/three or my account issue. I've noticed a few recent posts about missing texts on here, are o2 having problems at the moment with texts?

Note: I'm using an iPhone 5s, usually have a 4G connection and I didn't notice it until a few days after my number ported over.

Cheers

[jonsie]

O2 have had problems reported on here about texts from other networks but as there have not been reports for a week or so ago, it was assumed that the issue had been resolved. Are you getting any texts at all from other networks?

[MI5]

Just one text getting stuck at some point can have an effect on subsequent ones coming through.
It's worth just taking your sim out and giving it a wipe with a dry cloth then trying again.

[Anonymous]

I'm getting texts from Vodafone and EE fine as far as I'm aware, but 2 different people on three have sent me texts I haven't received over the last couple of weeks. Last night a friend sent me 2 texts and I only got the second one starting "ps" so I knew something was missing again so asked her. It ms not all texts from three that aren't coming through, I can have a back and forth conversation over text then suddenly I won't receive one and they'll wonder why I hadn't replied.

Can get round it with FB messenger or whatsApp but that's not the point. Strange it's my previous network only, coincidence or number port issue?

[gmarkj]

Do the messages eventually come through or are they permanently missing?
Are you/they using anything other than the standard messaging app?

[Anonymous]

I'll give the sim clean a try but it's a brand new sim and don't think I touched it with dirty fingers

There's a few texts missing in the network abyss over the last few weeks so this could be causing an ongoing problem?

Cheers

[MI5]

It's also useful to know if the sender is using an iPhone too, ie, are they sms or iMessage texts?

[Anonymous]

Using standard iPhone message app, the missing texts usually never come through, we've compared screen shots of our conversations were I have the odd missing text. Sometimes mine are delayed the other way a bit but they always seem to get them eventually. As I say though it's not all texts just random ones. Strange

[Anonymous]

iPhone to android

[MI5]

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@Anonymous wrote:
iPhone to android

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Have you got your sms option enabled too in message settings?