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No Visual Voicemail since getting iPhone 6 Plus.

Anonymous
Not applicable

on ‎20-09-2014 21:35

on ‎20-09-2014 21:35

Previous to me getting my 6 Plus I had VVM.

 

I’ve tried dialling 1750 to turn on voicemail but all I hear is 3 beeps and no recorded announcement. The same happens when I dial 1760.

 

I’ve tried reseting network settings, but that made no difference.

 

I was wondering if anyone else is having issue with VVM since getting the iPhone 6, or could suggest something else to try to get VVM working.

 

 

Thanks in advance slight_smile

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Anonymous
Not applicable
In response to jonsie

on ‎12-01-2015 20:21

on ‎12-01-2015 20:21

I guess so but Why does VVM not work if my cellular data is switched off? Even if I have wifi on?

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎12-01-2015 20:48

on ‎12-01-2015 20:48

Because VVM only works on an O2 data connection. If on WiFi it doesn't know you are connected to O2 .
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎12-01-2015 21:35

on ‎12-01-2015 21:35

Cheers MI5.
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎12-01-2015 21:39

on ‎12-01-2015 21:39

No worries - annoying though it is 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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