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New Iphone 6 plus ordered days ago and still no depatch email!

Anonymous
Not applicable

New Iphone 6 plus ordered days ago and still no depatch email!

No update on timings either!

Message 1 of 37
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36 REPLIES 36

Anonymous
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i think i should
Message 21 of 37
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MI5
Level 94: Supreme
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You shouldn't post details on an open forum.
Send @Toby a pm with anything personally identifiable.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 22 of 37
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jonsie
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Sorry for those having issues but...

Call customer service.

Live chat will tell you what you want to hear without knowing stock levels or delivery schedules.

It isn't up to admin on here to chase your order, that's down to customer service and unfortunately these days, yourself.

I hope your order is coming soon but this is launching of an iphone and these problems happen year upon year.

Message 23 of 37
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Anonymous
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Just recieved mine!! Setting it up now! slight_smile ITS GORGEOUS and so worth the wait slight_smile

Message 24 of 37
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Cleoriff
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@Anonymous wrote:

Just recieved mine!! Setting it up now! slight_smile ITS GORGEOUS and so worth the wait slight_smile


Brilliant news @Anonymous. Enjoy the phone wink

Veritas Numquam Perit

Girl in a jacket
Message 25 of 37
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Toby
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Hi guys,

If anyone is still waiting for news of their order, you should receive an SMS update of its status and info. If you have not received a text, please let me know.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 26 of 37
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Anonymous
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I only ordered mine yesterday, took me 5 hours due to the system crashing. Been told it's a 4 week wait. 😁

Message 27 of 37
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PhoneChanger
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It could be sooner, it will all depend on how quickly O2 get stock and how much of it, alongside where you will be on the list.
Message 28 of 37
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Cleoriff
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@Anonymous wrote:

I only ordered mine yesterday, took me 5 hours due to the system crashing. Been told it's a 4 week wait. 😁


Other people have been told the same... and then reported on here that they have got the phone within a couple of days... As @Toby said here.... ...people should be getting text messages now re the status of their order...

Veritas Numquam Perit

Girl in a jacket
Message 29 of 37
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Anonymous
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Thanks for that, did you manage to get your phone sorted?
Message 30 of 37
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