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Mobile data

Anonymous
Not applicable

I am supposed to have 300MB of mobile data but when I try n go online on my phone it was no cellular data.  I have just changed to iphone 4 my sis sent me. 

 

Thanks

 

Sarah

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jonsie
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jonsie
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Contact customer service and ask them to change your data bolt on to idata.

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MI5
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You can temp change your data apn to "mobile.o2.co.uk" which will give you data until your tariff changes over. Just change it back to "iData" after the tariff change.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Hi there,

thank you for your help.  Under Cellular data it says APN idata.o2.co.uk

 

Is this correct?

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MI5
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@Anonymous wrote:

Hi there,

thank you for your help.  Under Cellular data it says APN idata.o2.co.uk

 

Is this correct?


That is correct if you have idata enabled on your account.

If you are still on standard data from using a previous no iPhone you need to change it to mobile.o2.co.uk until you change your data package with CS.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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