Mobile data

[Anonymous]

I am supposed to have 300MB of mobile data but when I try n go online on my phone it was no cellular data.  I have just changed to iphone 4 my sis sent me. 

Thanks

Sarah

[jonsie · Accepted solution]

Contact customer service and ask them to change your data bolt on to idata.

[MI5]

You can temp change your data apn to "mobile.o2.co.uk" which will give you data until your tariff changes over. Just change it back to "iData" after the tariff change.

[Anonymous]

Hi there,

thank you for your help.  Under Cellular data it says APN idata.o2.co.uk

Is this correct?

[MI5]

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@Anonymous wrote:

Hi there,

thank you for your help.  Under Cellular data it says APN idata.o2.co.uk

Is this correct?

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That is correct if you have idata enabled on your account.

If you are still on standard data from using a previous no iPhone you need to change it to mobile.o2.co.uk until you change your data package with CS.