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Level 3: Ponderer
Posts: 346
Registered: ‎24-06-2008

Live Web Chat with 02

Anyone know how I get to do a live web chat with 02?
Level 3: Ponderer
Posts: 206
Registered: ‎05-07-2008

Live Web Chat with 02

Whenever I'm looking at a tariff page one always seems to pop up!
32Gb Black iPhone 4
16Gb Black iPhone 3G on Simplicity, Mio A701 on Orange PAYG, Motorola V3 on Orange PAYG,
Nokia 7110 on Orange PAYG, Philips C12 on BT Cellnet PAYG, Ericsson SH888 on Orange Contract
Level 2: Apprentice
Posts: 153
Registered: ‎02-07-2008

Live Web Chat with 02

Seems to be if you stay on any single page in the O2 shop the live chat pops up after you not doing anything for a while.
Level 2: Apprentice
Posts: 9
Registered: ‎13-08-2008

Live Web Chat with 02

That does seem to work - I get a box that says "A mobile phone specialist is online..." etc then select that I am an existing customer then I get two options but can't do live chat? Just want live chat really?
Level 2: Apprentice
Posts: 9
Registered: ‎13-08-2008

Live Web Chat with 02

Select the 'New customer' and not 'existing customer' and you'll get through to live chat.
Level 1: Joiner
Posts: 1
Registered: ‎05-01-2013

Re: Live Web Chat with 02

Sad sad sad
Posts: 26,977
Registered: ‎17-04-2012

Re: Live Web Chat with 02

On the occasion I've wanted to talk to live chat the blasted service fails to pop up.

Must be me...... Lol

Posts: 24,752
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Live Web Chat with 02


Nodlaad wrote:
Sad sad sad


Idiotic post! :smileyfrustrated:

Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02
Posts: 24,752
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Live Web Chat with 02


bandofbrothers wrote:
On the occasion I've wanted to talk to live chat the blasted service fails to pop up.

Must be me...... Lol

Live chat is here:

 

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref%28user%29:str%28Rel...

Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02
Level 7: Part Timer
Posts: 154
Registered: ‎15-09-2012

Re: Live Web Chat with 02

And make sure your browser isn't blocking pop ups
apple fan boy :smileyhappy:
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