Solved: Iphone Sim

Anonymous · ‎24-09-2013

Hi Guys,

Need some help. Dont know if im being stupid. Just upgraded to the Iphone 5s from a Blackberry 9300. Iphone doesnt come with a sim, presuming I use my blackberry Sim? only thing is the blackberry one is to big?

Help!

Thanks

MI5 · ‎24-09-2013

Pop into your local O2 store and get them to give you a new SIM and swap your account over. You will also need to call 202 to get your data package changed to an iPhone one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

adamtemp64 · ‎24-09-2013

you need a nano sim from an o2 shop ensure they give you a pay monthly one then use the swap my sim service

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MI5 · ‎24-09-2013

Pop into your local O2 store and get them to give you a new SIM and swap your account over. You will also need to call 202 to get your data package changed to an iPhone one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎24-09-2013

Well thats stupid! why didnt the women on the phone tell me I'd need a new SIM when I upgraded!

o2 I want and answer because now I cant use my phone until Sat as I cant get to a shop!

MI5 · ‎24-09-2013

How rude !!!!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎24-09-2013

If you call customer service they can send one out to you 1st class post. Still without a sim for a couple of days unfortunately and I agree, it should have been mentioned at the time of upgrading.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎24-09-2013

@Anonymous wrote:
Well thats stupid! why didnt the women on the phone tell me I'd need a new SIM when I upgraded!

o2 I want and answer because now I cant use my phone until Sat as I cant get to a shop!

Ring them up - DON'T use the online chat - and explain the issue tell them you need it urgently and ask them to send it for delivery tomorrow.

O2

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