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Iphone 6

Anonymous
Not applicable

My Iphone 6 does not reconize my finger print, can I cancel this and redo Please  J.I 

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Cleoriff
Level 94: Supreme
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Hi @Anonymous I thought there was an option to set up another fingerprint ID?

  • Go to Settings
  • Tap on General
  • Tap on Passcode & Fingerprint
  • Now tap on Fingerprints
  • Under FINGERPRINTS you should see Add a fingerprint…
  • Tap on this to setup a new fingerprint for TouchID.

Veritas Numquam Perit

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Bambino
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@Anonymous Please see this guide: https://support.apple.com/en-gb/HT201371

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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Yes, you can add up to 10 prints.
To replace those already set you need to go into the options with your passcode, otherwise the prints cannot be modified or added to.
This is to ensure no one is trying to wipe the prints off someone elses phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Message 5 of 7
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Anonymous
Not applicable

You could delete the fingerprint but you can also use another one that's recognises your print

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Martin-O2
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Hello @Anonymous Have you sorted the fingerprint recognition problem with your i phone? 

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