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Level 2: Apprentice
Beattie1974
Posts: 3
Registered: ‎02-02-2013
Accepted Solution

Iphone 4s on contract, updated to ISO6 and now no 3g signal at all, just get E ..please help!!

Please please can someone help me, I updated my Iphone 4s last night, and it is now on ISO6,  now I can get no 3G at all, I get E most of the time, I have tried everything, I have reset the settings, I have tried airplane mode off and on, I have changed the settings and re-entered them, Idata etc.. and nothing seems to work at all, I have searched google etc and can not find any help that i havent already tried, O2 live chat is not available and Please can anyone suggest any fixes ( before I throw the phone out of the window!)) 

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bandofbrothers
Posts: 12,890
Topics: 433
Solutions: 1,552
Registered: ‎17-04-2012

Re: Iphone 4s on contract, updated to ISO6 and now no 3g signal at all, just get E ..please help!!

[ Edited ]

Try turning your iPhone completely off for a few seconds and then back on.

And or Take out the sim and clean it.

 

you could try pressing the power button followed by the home button until the apple logo appears and let go respectively. This is like a virtual battery pull. 

Last resort would be a restore via iTunes.

It may not even be the update but a coincidence.

iPhone 5s -16Gb Space Grey - iOS 7.0.6
O2 PAYG - 4G.

iPad Air 16GB. iOS 7.1
MacBook Air 128GB. OS X Mavericks.

Support Uk O2 Jobs.

Mea familia est mea vita.
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opium
Posts: 826
Kudos: 154
Solutions: 183
Registered: ‎20-01-2013

Re: Iphone 4s on contract, updated to ISO6 and now no 3g signal at all, just get E ..please help!!

On your APN settings, try mobile.o2.co.uk instead of idata.o2.co.uk?

 

Also, check your signal at status.o2.co.uk ?

I do work for O2, however, anything I say here is my own view and does not represent that of Telefónica.
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MI5
Posts: 17,171
Topics: 180
Solutions: 2,347
Registered: ‎04-04-2012

Re: Iphone 4s on contract, updated to ISO6 and now no 3g signal at all, just get E ..please help!!

Assuming you have 3G enabled in settings turn off remove and replace sim and try it again.
Samsung S3 i9305 Dual SIM Three UK / giffgaff
HTC One O2 4G Unlimited
Samsung ATIV s EE 4G
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