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Level 2: Apprentice
Aimee1234567
Posts: 9
Registered: ‎12-07-2012
Accepted Solution

Iphone 4 will not send messages

[ Edited ]

 Not to sure where to ask about this as I'm not sure what the problem is hence my post. I recently bought an iphone 4 and updated to ISO 5.1.1 and for some reason I cannot send messages, I can receive messages and calls and send out calls but not messages, Internet work perfectly fine as well. When I try to send a message it gets to about 90-95% and won't go any further all I get is a red circle with white exclamation mark in it. I though It might be to do with the fact that my imessage will not work it just say's 'waiting for activation' and then after a while cancels out telling me it failed and to try again. I've tried the following to try and fix problem  

 

*Restoring phone completely with and without backup information.

*Changing Date & Time from automatic and back again.

*Turning off imessage/facetime then turning off phone and on again.

*Signing in with Apple ID and back out again (only option I get).

*Only happened about twice but got a message when trying to activate imessage asking me to sign in with apple ID, I cancelled it (as that's what I read to do) but it didn't automatically input my number as I was told it would.


 I'm not sure if I've done something wrong somewhere or not set something up right but I would appreciate any help anyone can give me. Thanks in advance

  

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jonsie
Posts: 18,263
Topics: 157
Solutions: 1,817
Registered: ‎04-01-2009

Re: Iphone 4 will not send messages

Is it text messages, imessages or mms messages that you can't send?

 

Contract or P&G?

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Level 1: Joiner
paul6b
Posts: 3
Registered: ‎12-07-2012

Re: Iphone 4 will not send messages

Hi, I have had the same problem sending emails from my phone since yesterday. I can send and receive txts,i can receive emails but when i try to send an email from my phone is says email sending failed. This is on a samsung GT-E2152. Anyone else having prob`s sending emails ? Paul
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Level 2: Apprentice
Aimee1234567
Posts: 9
Registered: ‎12-07-2012

Re: Iphone 4 will not send messages

Won't let me send any type of message and it's P&G
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 947
Solutions: 1,018
Registered: ‎13-08-2008

Re: Iphone 4 will not send messages

What data settings are you using? Is the Internet working.
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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jonsie
Posts: 18,263
Topics: 157
Solutions: 1,817
Registered: ‎04-01-2009

Re: Iphone 4 will not send messages

Have you just bought the phone and ported your number?
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Level 2: Apprentice
Aimee1234567
Posts: 9
Registered: ‎12-07-2012

Re: Iphone 4 will not send messages

[ Edited ]

assuming you mean mobile data it started off with the following:

 

Mobile Data

APN: idata.o2.co.uk

Username:

vertigo password: ******** (Don't know what it is but I'm assuming it's password)

 

Visual Voicemail

APN: idata.o2.co.uk

Username: vertigo

password: ******** (Don't know what it is but I'm assuming it's password)

 

MMS

APN: idata.o2.co.uk

Username: vertigo

password: ******** (Don't know what it is but I'm assuming it's password)

 

But I read that apparently the APN on Mobile Data and MMS is supposed to be payandgo.o2.co.uk since I'm on pay & go so I chnaged it to that and yes internet is working fine.

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Level 2: Apprentice
Aimee1234567
Posts: 9
Registered: ‎12-07-2012

Re: Iphone 4 will not send messages

Got phone Saturday and ported number same day
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jonsie
Posts: 18,263
Topics: 157
Solutions: 1,817
Registered: ‎04-01-2009

Re: Iphone 4 will not send messages

Ok the number change have been fully provisioned by now. So for text messaging :

Try the following and make sure you press the call button after each sequence.

 

On the phone keypad type in *#5005*7672# - this tells you the message centre number installed in the handset

P&G should show : +447802092035

If it doesn't, type in the sequence below.

##5005*7672# this deletes the message centre number

Then **5005*7672*+447802092035# (for prepay customers)

 

Hopefully that should sort out texts.

 

Yes you are right the password is password.

 

Do you have an iphone data bolt on or just a data bolt on?

 

Have you made sure wifi is off when trying to send mms?

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Level 2: Apprentice
Aimee1234567
Posts: 9
Registered: ‎12-07-2012

Re: Iphone 4 will not send messages

I've done what you said and number was different so I changed and unfortunately it's not made a difference to texts. I have Iphone data bolt and I have attempted to send mms with the wifi off but it's not gone though.
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