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Data connection

Anonymous
Not applicable
We have recently changed my tariff to a monthly one with 5gb data. However I am not able to connect to my mobile data. Pls help.
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Cleoriff
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I presume you have an iPhone as you are posting in the Apple section? Have a look at this link

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

 

Veritas Numquam Perit

Girl in a jacket

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Anonymous
Not applicable
Do you have the idata bolt on?

It should tell you in your myo2 if you have

Also the apn is idata.o2.co.uk
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Cleoriff
  • 122366 Posts
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Registered:

I presume you have an iPhone as you are posting in the Apple section? Have a look at this link

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Connecting-iPhone-to-Data-Services/m-p/54...

 

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all
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MI5
Level 94: Supreme
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@Anonymous wrote:
I got a sim only deal from you yesterday and have not been able to get any data at all. I can text and ring that's all

Same advice as above.

You can also text the word "active" to 2020.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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@Anonymous please follow the advice already given. Please be aware that this is a customer to customer forum, not O2 Customer Service. If you want to speak to someone, take a look at this link: http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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