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Changing an O2 PAYG sim to suit an Iphone 4S whilst keeping the number

Anonymous
Not applicable

I have just upgraded to an iphone 5s and let my son have my 4s - however his PAYG sim is the wrong size - does anyone know how I can get the right sized SIM and if he can keep his number. We are both on O2and I am sure the guy in the shop said shouldnt be an issue ut cant remeber how we get the right sim

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MI5
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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
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Just go to the O2 shop and they'll sim swap for him.

This puts his number and tariff onto the right sized SIM card.
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MI5
Level 94: Supreme
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Just get the sim's swapped in store is the easiest way, but make sure you get the correct type for payg or contract as they are different.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
Or order one here https://www.o2.co.uk/freesim/ and perform the sim swap yourself when it arrives.

http://swapmysim.o2.co.uk
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MI5
Level 94: Supreme
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You can also order on line or by calling CS and do your own sim swap when you receive them http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
3,081 Views

MI5
Level 94: Supreme
  • 144301 Posts
  • 634 Topics
  • 27660 Solutions
Registered:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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