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Level 1: Joiner
Rupert68
Posts: 2
Registered: ‎23-09-2012

Cellular Data Services - where have they gone?!?!

OK, so, I've got an iPhone 4, and upgraded to iOS6.  Since then I keep getting 'Could not activate cellular data network - you are not subscribed to a cellular data service.'

 

Any clue how to fix this?

 

I've tried following the instructions shown below, but after going through Settings and General it doesn't show Mobile Data > Mobile Data Network... HELP!!!!

 

 

I've updated my iPhone to iOS 6 Software and now I'm unable to access the internet.

 

 

 

This may have happened if you're not on an iPhone Tariff. To resolve this you need to change your APN on the handset.

 

You can do this by following the below steps:

 

 

• Tap Settings > General > Mobile Data > Mobile Data Network

 

• Under the Mobile Data area, tap APN and enter the correct APN:

          o iPhone Tariffs (Pay Monthly & Business) - idata.o2.co.uk

          o Non iPhone Tariffs - mobile.o2.co.uk

          o Pay & Go Tariffs - payandgo.o2.co.uk

 

 • Tap Username and enter vertigo

 

• Tap Password and enter password

 

• Finally Switch the phone off and then back on

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Level 5: Ponderer
Mik3F
Posts: 213
Registered: ‎15-09-2012

Re: Cellular Data Services - where have they gone?!?!

Settings, General, Cellular, Cellular Data Network
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Level 2: Apprentice
BigDT
Posts: 3
Registered: ‎21-09-2012

Re: Cellular Data Services - where have they gone?!?!

That happened to me with iphone 4, a quick turn off and on sirted it for me.

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Level 2: Apprentice
BigDT
Posts: 3
Registered: ‎21-09-2012

Re: Cellular Data Services - where have they gone?!?!

sorted even
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Level 1: Joiner
Rupert68
Posts: 2
Registered: ‎23-09-2012

Re: Cellular Data Services - where have they gone?!?!

Thanks folks, but still no luck...

 

Any other thoughts? 

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Level 44: Clearly Talented
Liquid
Posts: 5,942
Registered: ‎18-09-2012

Re: Cellular Data Services - where have they gone?!?!

What is in your APN feild?
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :smileywink:
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Level 1: Joiner
Barbershopper
Posts: 2
Registered: ‎24-09-2012

Re: Cellular Data Services - where have they gone?!?!

I have done all the above settings changes twice with O2 guru holding my hand (I'm thick) but still says I have no cellular connection. O2 store claims it is an apple fault. Please help!
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Level 44: Clearly Talented
Liquid
Posts: 5,942
Registered: ‎18-09-2012

Re: Cellular Data Services - where have they gone?!?!

Barber shopper back up your phone, restore it to factory settings(delete everything) then restore it from iCloud to get contacts and mms then iTunes to get all your settings and other stuff back.

Somtimes a clean sweep is needed. The world of software conflicts in updates is a horrible one.

Let us know how you get along. If need be I'll give you my live address and we can go through it via chat.

As for an apple issue it could happen but I haven't seen many reports like that.
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told :smileywink:
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Level 1: Joiner
Barbershopper
Posts: 2
Registered: ‎24-09-2012

Re: Cellular Data Services - where have they gone?!?!

Thanks for that. I've just switched wifi off and tried again and it's fixed itself! I still think it was an O2 problem with the account although they denied it yesterday. If this goes and you can read it all is ok as wifi still off.
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