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Level 1: Joiner
Posts: 5
Registered: ‎26-09-2012
Accepted Solution

Cant send texts on iPhone 5

Folks

Just got my iPhone 5 and swapped the sim from my 3G. All seemed to be working OK except I could not send texts or get on the internet via 3G. Sorted the internet access by changing the APN codes as I am pay as you go. Still can not send texts though. Tried all the resets I can find or think of even reloaded the iPhone software all to no avail.

Any ideas?

Rich

Posts: 1,333
Topics: 21
Kudos: 166
Solutions: 27
Registered: ‎04-05-2008

Re: Cant send texts on iPhone 5

[ Edited ]

There should be no reason why u are not able to send sms. Is the SIM card you have prep popper nano sim?  This may sound like daft a question, you do have credit own the phone?  Also if some one tries to SMS u, does that get through to you?

Welcome to the forum too

Level 1: Joiner
Posts: 5
Registered: ‎26-09-2012

Re: Cant send texts on iPhone 5

It's very strange isn't it. I got the nano sim from an O2 store and I thought I might have run out of credit for some strange reason So i checked and that wass fine.

I'm getting SMS's without any problem and I can make receive calls as well.

I am stumped now hence posting on here, thanks for the welcome by the way.

Rich

Level 3: Ponderer
Posts: 49
Registered: ‎15-04-2012

Re: Cant send texts on iPhone 5

[ Edited ]

Your problem is probably the Message Service Centre Setting - see here

 

http://www.o2.co.uk/support/generalhelp/howdoi/texting/devicesettings

 

You need to enter the correct number and the way it is done is by dialling a code followed by the number - problem is I can't remember the code. I was talked through it by an O2 online help guy. I suggest you try the online help as well

Posts: 29,762
Topics: 240
Solutions: 2,109
Registered: ‎04-01-2009

Re: Cant send texts on iPhone 5

[ Edited ]

Try this using your dial pad, Make sure you press the call button after each!:

 

*#5005*7672# this tells you the message centre number installed in the handset

P&G should show : +447802092035

If it doesn't, type in the sequence below.

##5005*7672# this deletes the message centre number

Then **5005*7672*+447802092035# (for prepay customers)

 

Message service centre settings

  • +447802000332 for Pay Monthly
  • +447802092035 for Pay & Go
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Level 2: Apprentice
Posts: 35
Registered: ‎20-09-2012

Re: Cant send texts on iPhone 5

I have the same problem, but am PM. I tried the code and the number but it didn't work.
It said 'Setting Succeeded, Service Centre Address, No Address'

Any ideas?
Wish my new iPhone would just send and receive calls!
Level 1: Joiner
Posts: 5
Registered: ‎26-09-2012

Re: Cant send texts on iPhone 5

Thanks for that it worked perfectly. Did have to do it a couple of times because my eye to finger contact is not so good. I got the same message as the previous guy but it worked anyway.

I LOVE MY iPHONE AGAIN.

Level 1: Joiner
Posts: 5
Registered: ‎26-09-2012

Re: Cant send texts on iPhone 5

Well when I said it worked, I might have been a bit premature. it keeps reverting back to the pay monthly settings. HELP!!!!!!

Level 1: Joiner
Posts: 5
Registered: ‎26-09-2012

Re: Cant send texts on iPhone 5

Still doing it any ideas!!!!!
Level 1: Joiner
Posts: 1
Registered: ‎03-12-2012

Re: Cant send texts on iPhone 5

I purchased a pay and go Iphone 5 on 29/11/12 and every time I turn the phone off txt messaging fails and setting revert back to Pay Monthly settings, so far I have phoned o2 5 times for it to be reset, but the phone (or wherever the settings are held) does not retain them.  Does anyone know of a permanent solution ?