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Cannot use live chat on iPad any ideas?

nofaithinthis
Level 1: Joiner
  • 15 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Is there a no pop up setting
Message 1 of 36
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35 REPLIES 35

Anonymous
Not applicable
If clearing the caches have not worked try another browser like the one I'm using.
Message 11 of 36
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nofaithinthis
  • 15 Posts
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Ah ha vis my O2 does not work via ap works
Message 12 of 36
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nofaithinthis
  • 15 Posts
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Registered:
I lied chat not initialised
Message 13 of 36
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Anonymous
Not applicable
Ok.

Let us know how you get on
Message 14 of 36
2,365 Views

MI5
Level 94: Supreme
  • 143403 Posts
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Not very well 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 36
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Anonymous
Not applicable
Have faith ..... I have. slight_smile
Message 16 of 36
2,360 Views

nofaithinthis
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Just tried on Google ap same problem oh well
Message 17 of 36
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Anonymous
Not applicable
Try a reset of your iPad by ;

Holding the Top Sleep/Wake Button and Home Button until the Apple Logo appears, and then let go of both. Your iPad will reset.


And or

https://itunes.apple.com/gb/app/atomic-web-browser-lite/id355513788?mt=8
Message 18 of 36
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nofaithinthis
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Thanks apols but where do you clear cache
Message 19 of 36
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Anonymous
Not applicable
Settings , safari , clear cookies and data
Message 20 of 36
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