Cannot use live chat on iPad any ideas?

[nofaithinthis]

Is there a no pop up setting

[Anonymous]

Just checked again and safari is not allowing me to initiate live chat contact.

My other browser is.

[MI5]

Just a thought, but what is it you want live chat for?
Is it something we can help with instead ?

[nofaithinthis]

thanks , got through to customer services , my phone had been disconnected but no one had told me it was about to happen and it turns out it was not my fault, 

[Anonymous]

Well glad you got sorted eventually.

Did you get Live Chat working in the end ?

[davethorp]

If it's any consolation, you aren't missing much

[Anonymous]

Has anyone found answer as my iPad Air says live chat off line all the time, however MacBook Pro gets through straight away. Tried resetting allowing pop ups allowing sites I use etc nothing will work

[jonsie]

It seems to be a problem for quite a few people. Have you tried using Chrome or Firefox on the ipad?

[Anonymous]

I use safari on the iPad air and Google Chrome and it is hit and miss.

[Anonymous]

I've tried safari, Google, & google chrome

[Anonymous]

Are you on iOS 8.0.2

If so try touching the Url at the top, pull down and request the Desktop Site and try again.