cancel
Showing results for 
Search instead for 
Did you mean: 

Cancelling my contract

Anonymous
Not applicable
Hello- I would like to know how to cancel my contract as transfer my number to a new phone and network.
Message 1 of 5
3,790 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
4 REPLIES 4

Anonymous
Not applicable

Cleoriff
  • 122915 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

What type of contract are you on? How much time have you left outstanding?

Veritas Numquam Perit

Girl in a jacket
Message 3 of 5
3,753 Views

Anonymous
Not applicable

hi @Anonymous ,

 

Please ring 202, and choose the option for disconnections. They will advise you if you have any contract left, any termination fees, and even make you a new offer if applicable. Failing that they will issue you with a Pac code. Hope this helps. It is quite busy in the afternoons, but if you can try tomorrow morning, it will be quieter wink

Message 4 of 5
3,743 Views

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Community guide to cancelling here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
3,627 Views