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Can't receive calls or make calls.

Anonymous
Not applicable
Hi guys, I just recently had additional charges to my monthly bill, so O2 stopped me for receiving or making calls. So basically can't do anything with the phone without wifi, I paid all the bills but still can't make or receive calls. I have switched off my phone a lot already. If anyone knows any other thing I can do.
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MI5
Level 94: Supreme
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If you have only just paid today it may come back online at midnight as the system updates then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Message 3 of 6
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Anonymous
Not applicable
You need to contact Cs to have services turned back on.

http://www.o2.co.uk/contactus

From a landline 0344 8090202 Standard UK Rate

Or use some bodies phone that has an O2 sim in it and dial 202

Last resort : online Live Chat
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MI5
Level 94: Supreme
  • 143417 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
If you have only just paid today it may come back online at midnight as the system updates then....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 6
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Anonymous
Not applicable
Alright.... Thank you
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Anonymous
Not applicable
No problem.

slight_smile
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MI5
Level 94: Supreme
  • 143417 Posts
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  • 27489 Solutions
Registered:
Fingers crossed for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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