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Billing

Anonymous
Not applicable
i have contract with you and over the last several weeks I have been receiving charges from the number 69988 and I have no idea why because I haven't signed up for anything wondered if you could help me as to the source of the number involved.
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MI5
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This is the regulator.
You can seek help from them and search for the company billing you https://www.phonepayplus.org.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 9
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MI5
Level 94: Supreme
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Registered:
This is the regulator.
You can seek help from them and search for the company billing you https://www.phonepayplus.org.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 9
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MI5
Level 94: Supreme
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Result here for your number https://www.phonepayplus.org.uk/about-us/number-checker/check-a-number-results
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 9
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Anonymous
Not applicable

@Anonymous wrote:
i have contract with you and over the last several weeks I have been receiving charges from the number 69988 and I have no idea why because I haven't signed up for anything wondered if you could help me as to the source of the number involved.

You may have inadvertently clicked on a link & subscribed to this service

Message 4 of 9
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MI5
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Answering surveys on facebook is a favourite way of scamming people into signing up for these kinds of services.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 9
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Cleoriff
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I hope @Anonymous comes back to the thread. They seem to think they are writing to O2

Veritas Numquam Perit

Girl in a jacket
Message 6 of 9
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Anonymous
Not applicable
Yeah I think I may have done that but do you have any idea how to cancel it
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jonsie
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Registered:

call or email

Customer care number:0113 827 2094
Customer care email:admin@venture247.net
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MI5
Level 94: Supreme
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Call the company and ask them to remove your number and refund you.
Contact details in my post above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 9
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