O2 Community

Get help, share tips and chat

Apple iOS Devices (iPhone, iPad)

Reply
adamtemp64
Posts: 13,396
Topics: 222
Kudos: 947
Solutions: 1,018
Registered: ‎13-08-2008

Apple fake charger replacement scheme

[ Edited ]

http://www.bbc.co.uk/news/technology-23585898

 

 

and direct apple link

 

http://www.apple.com/support/usbadapter-takeback/

2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
Please use plain text.
Level 36: Perceptive
PapaDug
Posts: 1,464
Registered: ‎06-03-2013

Re: Apple fake charger replacement scheme

Sorry, the cynic in me sees this as another ploy by Apple to get even more money out of the iSheep.

 

"Reports" of a one person being electrocuted, and Apple are happy to take the third party charger you have already bought off of you and then charge you another £10 pounds of your money to buy a genuine one.

 

If there was worldwide hysteria that people were being electrocuted, burned or their iPhones were exploding then yes I would understand, but at the moment it just looks like Apple trying to get their paws on peoples money for a product they already have a cheaper alternative for. 

Please use plain text.
bandofbrothers
Posts: 17,035
Topics: 695
Solutions: 1,785
Registered: ‎17-04-2012

Re: Apple fake charger replacement scheme

The person electrocuted died didn't they from using a fake charger.

If someone wants to cut corners and buy a fake accessory, then it's a risk they are deciding to take.

Apple don't have to do anything legally I would of thought ,but in the ideals of Customer Service they are seen as doing something.

I just hope the family of the person who died challenge the company that sold the charger in the first place.

MacBook Air 11” Core i5 1.6GHz 4GB 128GB •1.6GHz dual-core Intel Core i5.

iPhone 5s ~iOS 7.1.2
iPad Air ~ iOS 7.1.2.

Support Uk O2 Jobs.
Mea familia est mea vita.
Please use plain text.
Level 2: Apprentice
loony1
Posts: 8
Registered: ‎28-09-2012

Re: Apple fake charger replacement scheme

The ios 7 software wont allow you to use non apple related products, it tells you when you plug it in that its not certified and wont charge.

 

 

Please use plain text.
Level 36: Perceptive
PapaDug
Posts: 1,464
Registered: ‎06-03-2013

Re: Apple fake charger replacement scheme


loony1 wrote:

The ios 7 software wont allow you to use non apple related products, it tells you when you plug it in that its not certified and wont charge.

 

 


Not strictly true:

 

"The iOS 7 fix involves popping up a user dialogue when a connected "computer" requests a UDID.  This allows a user to refuse the request (if, say they realize it comes from a malicious charger) or accept it (if the request comes from their development machine).  If a user foolishly approves the request from a malicious charger, not understanding what it means, iOS 7 remains every bit as vulnerable as past versions."

 

http://www.dailytech.com/iOS+7+Fix+for+Malicious+iPhone+Chargers+Requires+User+Savvy/article33090.ht...

 

Which means you can still use third-party chargers, but iOS7 will ask you if you want to connect it.

Please use plain text.
Level 36: Perceptive
PapaDug
Posts: 1,464
Registered: ‎06-03-2013

Re: Apple fake charger replacement scheme

Also interestingly, I have been doing some research into the electric shock issue. From various stories across the web, the woman who died bought the charger from an Apple Store and had just left the bath to answer the phone while it was charging.

 

http://www.dailymail.co.uk/news/article-2363956/Apple-launches-probe-Chinese-air-stewardess-23-dies-...

 

The cinic in me over this "amnesty" of third-party chargers has returned...

Please use plain text.
Level 2: Apprentice
loony1
Posts: 8
Registered: ‎28-09-2012

Re: Apple fake charger replacement scheme

Actually it is true, I am using the ios 7 beta 5 version.

It does tell you when you plug in anything that is not apple related that it is not certified and even when you accept it, it will allow for a few seconds and then switch off. it doesnt just do it on a cable, which I have tried several. it also doesnt charge my battery back for more than 3 seconds even tho I still accepted it to do so.

Please use plain text.
bandofbrothers
Posts: 17,035
Topics: 695
Solutions: 1,785
Registered: ‎17-04-2012

Re: Apple fake charger replacement scheme

I remember reading a write up for this.

 

http://www.idownloadblog.com/2013/06/24/accessory-vendor-bypasses-ios-7-lightning-check/

 

Obviously I've not been able to check this out but it shows 3rd party suppliers are already looking at this.

MacBook Air 11” Core i5 1.6GHz 4GB 128GB •1.6GHz dual-core Intel Core i5.

iPhone 5s ~iOS 7.1.2
iPad Air ~ iOS 7.1.2.

Support Uk O2 Jobs.
Mea familia est mea vita.
Please use plain text.
Level 23: Casual Specs
Fatboy
Posts: 1,169
Registered: ‎01-06-2008

Re: Apple fake charger replacement scheme

Personally, I think its a responsibly thing for Apple to do.

 

Too be honest Apple didn't need to do anything as it was a fake charger that the electrocution was from.

 

It's a bit much expecting Apple to say "we'll take your fake charger and replace it free of charge". Only natural they will charge you for it, albeit at a lesser price, they are a business after all.

 

apple logo photo appleMac.jpg

iPhone 5s 32GB Space Grey



If my suggestion has helped or solved your issue, can you please come back and post a reply with an update. Thank you.

Please use plain text.
Level 43: Bright Spark
Bambino
Posts: 3,544
Registered: ‎31-03-2010

Re: Apple fake charger replacement scheme

If Apple's prices for chargers weren't so high maybe people wouldn't buy fake ones.

Please use plain text.