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Level 2: Apprentice
Cpthompson82
Posts: 19
Registered: ‎08-05-2013

4S - Poor signal strength and slow 3G

My phone is forever dropping calls. The O2 coverage map says I should get good signal where I live and also strong 3G. I hardly get 3G at all.

Today at work we had three iPhones next to each other. One on three one on t-mobile and mine on O2. We ran speedtest on all of them.

The one on three got a ping of about 100ms, download 8mb, upload 3mb.

The one on t-mobile got a ping if 130ms, download of 4mb and upload of 1.5mb.

Mine on O2 hardly connected. After several failed attempts to get speedtest to even connect to a server, I got 600ms ping, 0.0mb upload and 0.01mb download.

I got the same results each time I tried.

I had 3 bars and 3G showing. The others had 5 bars.

To send picture messages I have to change my phone setting so it shrinks the image size before sending.

This is not on at all!! I thought i2 weren't meant to be the best?!

I have the same issues at home. Have tried other O2 sims with same results.

Why won't O2 sort out their rubbish network?

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pdmoulsher
Posts: 592
Topics: 17
Kudos: 72
Solutions: 30
Registered: ‎14-12-2012

Re: 4S - Poor signal strength and slow 3G

Could this be a sim issue?

 

Try cleaning it and see if the situation improves.

 

Ps, welcome to the community :smileyhappy:

There can be only 'ONE'
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damien1
Posts: 6,897
Topics: 89
Blog Posts: 0
Registered: ‎13-04-2012

Re: 4S - Poor signal strength and slow 3G

This could be an issue with a mast or the phone itself have you tried your sim in another phone?

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Level 2: Apprentice
Cpthompson82
Posts: 19
Registered: ‎08-05-2013

Re: 4S - Poor signal strength and slow 3G

I have taken my sim card out cleaned it and put it back in. The 3G reception is still rubbish.

Speedtest is telling me it can't even find the server to test.

I have another O2 phone here and it is also showing no server on speedtest.
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 953
Solutions: 1,018
Registered: ‎13-08-2008

Re: 4S - Poor signal strength and slow 3G

try checking the status checker http://status.o2.co.uk

2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 2: Apprentice
Cpthompson82
Posts: 19
Registered: ‎08-05-2013

Re: 4S - Poor signal strength and slow 3G

I have checked the status check and there is nothing happening in my area. It's been like this for months so don't think it's a temporary issue.
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MI5
Posts: 29,491
Topics: 265
Solutions: 3,103
Registered: ‎04-04-2012

Re: 4S - Poor signal strength and slow 3G

Are you in Brighton, Kemp Town area?
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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Level 2: Apprentice
Cpthompson82
Posts: 19
Registered: ‎08-05-2013

Re: 4S - Poor signal strength and slow 3G

No I'm in co durham
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 953
Solutions: 1,018
Registered: ‎13-08-2008

Re: 4S - Poor signal strength and slow 3G

Care to share the postcode so we can see what the status and coverage checker say.

 

Have you had the iphone checked at an apple store?

2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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MI5
Posts: 29,491
Topics: 265
Solutions: 3,103
Registered: ‎04-04-2012

Re: 4S - Poor signal strength and slow 3G

I used to work in Newton Aycliffe (DL5). O2 reception has always been poor around that area. From Memory there never was any 3G and barely any 2G signal. What is the exact status on the checker for 3G at your postcode - How many bars does it show?
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.
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