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spent some credit dont know how!

joules
Level 4: Observant
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Hi sorry back again, something came up to say I had used a £1.00 off my  balance! I don't know what that was about!  could I have inadvertenly clicked on something to buy, an app maybe! do not really understand all this stuff! any help with this one!  many thanks

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Anonymous
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Switch off mobile data on your phone that will stop it using any data apart from wifi

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Anonymous
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Sounds like Web Daily to me.

£1 for 50mb of data usage.

This kicks in when you've used up your normal data allowance.

To stop this turn off mobile data in the phones settings and use wifi until your allowances refresh or add a bolt on via Myo2

http://www.o2.co.uk/termsandconditions/mobile/pay-and-go-web-daily-web-daily-bolt-on-monthy-web-bolt...
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MI5
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Its because your data is on and you don't have any data allowance. It's called web daily. If you want to use data it is cheaper to change your tariff or else you will get charged £1 every day.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 52
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Anonymous
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Link to alternative Payg Tariffs to look at http://www.o2.co.uk/tariffs/payandgo

You can do this change in your Myo2 or Call free on 2202 and do it automatically over the phone. Just press option 1 then 3 and follow the instructions.
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joules
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I'm lost how do I turn this off?  I only want to use it with wifi! 

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Anonymous
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Switch off mobile data on your phone that will stop it using any data apart from wifi
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MI5
Level 94: Supreme
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Go to settings and turn mobile data off and WiFi on.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 52
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Anonymous
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You can limit your data usage by turning off mobile data. You'll then not be able to access the internet using the mobile network. You can still use Wi-Fi even though mobile data is turned off.

1. Find "mobile network"
Slide your finger left on the display.
Press Settings.
Press mobile network.
2. Turn mobile data on or off
Press the field below "Data connection".
Press on or off.
3. Return to the home screen
Press the Home key to return to the home screen.

slight_smile
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MI5
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Just to add, you should always use the back key to exit out of apps. Using the home key will leave apps running and consume battery.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 52
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joules
Level 4: Observant
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Hi have done tha but underneath the data connection where i clicked off it says mobile data may be used in the background and may incur charges!  what is this?

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