s6 edge wont connect with fitbit

[Anonymous]

Hi received my free fitbit charge and having issues pairing it with the s6 edge tried for an hour lol even hard reset it a number of times

[MI5]

Have you downloaded the fitbit app?
You must use the app not the normal bluetooth connection.

[MI5]

It's here if you need it https://play.google.com/store/apps/details?id=com.fitbit.FitbitMobile&hl=en

[MI5]

There is also some help here https://help.fitbit.com/?p=charge
and surprisingly a compatibility list here which does not include the S6 or Edge http://www.fitbit.com/uk/devices

[Cleoriff]

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@MI5 wrote:
There is also some help here https://help.fitbit.com/?p=charge
and surprisingly a compatibility list here which does not include the S6 or Edge http://www.fitbit.com/uk/devices

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Does that mean it wont ever be compatible @MI5? Or will Fitbit need to update?

[MI5]

Well it says it's currently not compatible, but I don't believe it tbh......?

[viridis]

Ironic really considering the offer...

[MI5]

That's why I don't believe it's up to date?

[Cleoriff]

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@MI5 wrote:
That's why I don't believe it's up to date?

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And yet the OP with their S6 can't connect it? Something weird going on.....

[MI5]

Well the M9 isn't on the compatibility list either.....