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Android Devices (Samsung, HTC, Sony Ericsson, etc.)

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Level 1: Joiner
good_batiatus
Posts: 4
Registered: ‎10-12-2013
Accepted Solution

network disabled because internet connection is slow - S3 upgraded to 4.3

I recently upgraded my S3 to 4.3 and everything appeared to be fine.then today my phone won't connect to wifi networks, sayingits checking the quality of the connection, then reports the networkis disabled because the intenet is slow.

 

this is happening on my home network, where my other devices work just fine (the phone was working on it earlier).

 

now i have figured out that if I disable the Mobile Data, it connects to the home network. so, to me, this implies there's an issue with the phone, rather than the network.

 

has anyone else experienced this? any suggestions?

 

thanks in advance

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adriannadavey
Posts: 1,328
Topics: 37
Kudos: 126
Solutions: 83
Registered: ‎03-11-2013

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

Hi 

 

I recommend resetting your phone

 

Instructions here

 

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/How-To-Reset-your-Samsung-after-a-Firm...

iPhone 5s 16Gb Silver

Galaxy Note 2 Titanium Grey

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MI5
Posts: 26,586
Topics: 233
Solutions: 2,897
Registered: ‎04-04-2012

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

I would also follow Adrianna's expert advice :smileywink:
Samsung S3 i9305 Dual SIM. Asus Fonepad.
(HTC One M7. Samsung ATIV s. Xperia Z1.)
Note 4 (still) pre-ordered.
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adriannadavey
Posts: 1,328
Topics: 37
Kudos: 126
Solutions: 83
Registered: ‎03-11-2013

Re: network disabled because internet connection is slow - S3 upgraded to 4.3


MI5 wrote:
I would also follow Adrianna's expert advice :smileywink:

I know it's your guide MI5, I am just spreading your advice around :smileytongue:

iPhone 5s 16Gb Silver

Galaxy Note 2 Titanium Grey

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MI5
Posts: 26,586
Topics: 233
Solutions: 2,897
Registered: ‎04-04-2012

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

I was just agreeing with you :embarrassed-smiley28:

Samsung S3 i9305 Dual SIM. Asus Fonepad.
(HTC One M7. Samsung ATIV s. Xperia Z1.)
Note 4 (still) pre-ordered.
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Level 1: Joiner
good_batiatus
Posts: 4
Registered: ‎10-12-2013

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

Hi Guys

Thansk for the info

I figured out that I had changed some Advanced Settings, following the 'connection is unstable' message.

Since I undone that change, I can connect okay first time, but I am plagued by the 'unstable' alert since moving onto 4.3.

 

I see other posts suggesting this is fixed in 4.4 - lets hope so

Regards

 

GB

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Level 44: Clearly Talented
Bambino
Posts: 4,155
Registered: ‎31-03-2010

Re: network disabled because internet connection is slow - S3 upgraded to 4.3


good_batiatus wrote:

 

now i have figured out that if I disable the Mobile Data, it connects to the home network. so, to me, this implies there's an issue with the phone, rather than the network.

 

 


Why did you have your Mobile Data connected when you were using WiFi? That's a total waste of your allowance.

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MI5
Posts: 26,586
Topics: 233
Solutions: 2,897
Registered: ‎04-04-2012

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

Mobile data will be disabled by the phone when it connects to wifi.
You can force the phone to ask you to manually switch between the 2 by unticking "Auto network Selection" in advanced wifi settings.
Samsung S3 i9305 Dual SIM. Asus Fonepad.
(HTC One M7. Samsung ATIV s. Xperia Z1.)
Note 4 (still) pre-ordered.
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Level 44: Clearly Talented
Bambino
Posts: 4,155
Registered: ‎31-03-2010

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

Didn't know that. Is that just Samsungs or all Android phones?

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MI5
Posts: 26,586
Topics: 233
Solutions: 2,897
Registered: ‎04-04-2012

Re: network disabled because internet connection is slow - S3 upgraded to 4.3

Samsung, SONY, LG, Huawei & HTC I can confirm, so I assume all android.
The SONY & Huawei also pop up a warning before turning mobile data back on after coming off wifi too, in case you don't want to use mobile data.
Samsung S3 i9305 Dual SIM. Asus Fonepad.
(HTC One M7. Samsung ATIV s. Xperia Z1.)
Note 4 (still) pre-ordered.
Please use plain text.