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iphone 6

Anonymous
Not applicable
I order iphone 6 now I can't find my order on my o2 account any ideas had all emails except the conformation 1 any help xx
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Cleoriff
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@Anonymous wrote:
I order iphone 6 now I can't find my order on my o2 account any ideas had all emails except the conformation 1 any help xx

I think  the emails you have received are all the confirmation you need? wink

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

@Anonymous wrote:
I order iphone 6 now I can't find my order on my o2 account any ideas had all emails except the conformation 1 any help xx

I think  the emails you have received are all the confirmation you need? wink

Veritas Numquam Perit

Girl in a jacket
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Anonymous
Not applicable
Thanks it's just that the order has gone off my account
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Cleoriff
  • 122363 Posts
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Registered:

@Anonymous wrote:
Thanks it's just that the order has gone off my account

It may be that they are updating the status of your order? Check again tomorrow...:smileywink:

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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I had a problem with the order process earlier this evening, when it wouldn't process the payment.  I logged back in when I got home after work and finish the order process. At the end of the upgrade process/payment I had a web-page come up that said "you're all done" with all the details on it, which I printed.  The order (upgrade) now shows in my O2 online account in the page for my device.  I also received a confirmation text message.   Not sure if that helps, but those were the outcomes of a succesful upgrade order.

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Anonymous
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Hi

For peace of mind or won't harm to speak to O2 Customer Services via 202 from your phone. slight_smile

http://www.o2.co.uk/contactus
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