Get Help with Android Devices

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Resolved! Order delivery

Placed an order on 5/08/2022 and select click and collect from o2 store, usually how many days take to deliver the product in store. Did they send any mail when product ready for collection. Tracking detail showing xxxxxxxxxx, uk mail [Mod edit: Plea...

Resolved! devices not what i want

hi i have been an 02 customer for many years ,tried different devices, and the only one i have enjoyed using and have found of excellent quality ,are the one plus which i have now had 2 devices with 02 i am due for a refresh upgrade, but sadly the on...

OTP stopped working for Santander

Hi, I am having problems with receiving OTP’s from Santander on my iPhone. I received one about a week ago but since I have had any. Checked with Santander and they have confirmed they were sent. any ideas? thx

Resolved! Phone case not delivered

It's been weeks since I placed my order and I still haven't received my phone case!! I received my phone the day after but not the case. How do I contact o2 about this?

Resolved! S20 out of stock

Hello there. I was hoping to buy this S20 but it's currently out of stock. Does anyone know if it will be back in stock at some point (and roughly how long that usually takes) or if they've stopped selling it?Thanks

Resolved! Wifi calling on Samsung devices

Hello, I've recently switched to a sim only contract but can't use WiFi calling on my current phone (samsung s9) I believe because it is unlocked and was not originally on o2. Im going to change my handset for a S10 or S20. Will I need to ensure any ...

Resolved! Xperia 10ii doesn't like summer in the UK.

So this is my second Xperia 10ii handset and both start playing up (cycling through startup until the battery dies without actually turning on or if I do get it to turn on it'll switch off if I pick it up) when temperatures exceed 25°c outside, anyon...

Resolved! Can't claim pre-order bonus for pixel 6a

I just pre-ordered the 6a and it says that you can claim the pixel buds with it. The link to claim the reward doesn't seem to work though, any suggestions?

Phone doesn't want to turn on

I'm not sure what to do. I can't turn my phone on and I need to turn it on in a way that won't reset my phone because I have important things on there.

Resolved! Sim cards

HiI'm changing my Huawei P Smart to an Oppo x5 lite. I'm keeping the same phone number but do I need to get a new sim card or will I be able to use the one out of my Huawei phone? I'm not very techy!!

O2

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