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Forum Posts

Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by Former Staff
  • 36476 Views
  • 2 replies
  • 2 kudos

"not registered to network", fixes for a time when I reset the phone.

I've recently been having an issue where my phone occasionally stops connecting to the O2 network, but doesn't seem to show me that's the case at all. I get no messages or symbols in the menu to say this is the case, so I have no idea it's happened u...

hedwyn by Level 1: Joiner
  • 420 Views
  • 3 replies
  • 0 kudos

Resolved! MCK code required. Samsung galaxy S9

Enter MCK Network unlock code blockedToo many incorrect attempts Called up o2 customer services. They don't have a clue .. I have the network unlock code but the phone is asking for MCK and O2 customer services doesn't understand this. Please help as...

Arrghhh by Level 1: Joiner
  • 668 Views
  • 5 replies
  • 0 kudos

Exchange Device

I want to exchange my new phone for a different colour. I am within the 14 days Do O2 send out the new colour when the order is made or do they only send the new colour once they have received the original?I have made the return order via MyO2 and th...

Jake2023 by Level 1: Joiner
  • 211 Views
  • 1 replies
  • 0 kudos

Need Help to unlock an old Virgin Mobile

I have an old Sony Ericsson K770i mobile phone but it is locked to Virgin Mobile.. I called Virgin Media and they told me to contact my service provider. Please help and let me know if O2 can send me unlock code to unlock this old Sony Ericsson mobil...

Upcoming Samsung Event - 17 January at 6pm

Hey all Do we have many Samsung fans on the Community? If you're answering YES, then you've come to the right place As you may or may not know Samsung are hosting an event this Wednesday, 17 January at 6PM, so make sure you don't miss out Are you exc...

Dave-O2 by Community Manager
  • 690 Views
  • 6 replies
  • 0 kudos

Apps Issue

I need to access an app for work, but I get a message of - There are no a[[s currently configured on this device that your organisation allows to open this content. Please ensure you are signed in with your work or school account to your managed apps...

Johns44 by Level 1: Joiner
  • 407 Views
  • 5 replies
  • 0 kudos

Lost Whatsapp messages

I am going round an round in circles trying to get help from O2. I have got a new Phone - same number but I have lost all my Whats App messages. How on earth do I get them back. Some a Work ones that I need.

Knutsford by Level 1: Joiner
  • 535 Views
  • 7 replies
  • 0 kudos

Activating eSim on Samsung Watch

I succumbed to the temptation of the Samsung 6 Watch offer and decided to go for the 4g model, with an eSim. This eSim has, obviously, given me a 2nd phone number which is associated with my watch, not my phone (which also has an eSim). Before my wat...

Barugon by Level 1: Joiner
  • 1689 Views
  • 8 replies
  • 0 kudos

Problems with promo code for Galaxy Buds2 Pro

I bought Samsung galaxy s23 with Samsung galaxy Buds Pro2 for £1 on 6/09/23 and still haven't received discount code for it (nearly 60 days after purchasing)

Katy_K83 by Level 1: Joiner
  • 1540 Views
  • 13 replies
  • 0 kudos