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Z3 Compact Camera Issue

Anonymous
Not applicable

Hello All,  

 

was just wondering if anyone else has had an issue with Z3 Compact   Rear Facing Camera just stopping working all i get is a Black Screen  the front facing camera does work its been like this for a bit over a month now, 

 

i have read around already and done the full restore and update on the phone and still the same, 

 

any help would be great 

 

thankies 

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MI5
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I'd try a firmware repair first and if that doesn't work, contact Sony for warranty repair.
Details of both options on link http://support.sonymobile.com/gb/xperiaz3compact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:
I'd try a firmware repair first and if that doesn't work, contact Sony for warranty repair.
Details of both options on link http://support.sonymobile.com/gb/xperiaz3compact/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Anonymous
Not applicable
Thankies I have done the firmware will review the warranty
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Anonymous
Not applicable
Thankies I have done the firmware will review the warranty cheers
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