Wi-Fi Dropping out - LG G3

[Anonymous]

For the past week or so I've been experiencing issues with my Wi-Fi dropping on my phone. The Wi-Fi shows its connected and then once I start firing up apps it vanishes completely and then eventually comes back. Sometimes it happens immediately, sometimes it takes a few minutes but its getting to be a very painful issue. 

My housemate doesn't have the same issue and when connected to my work's Wi-Fi the problem is significantly reduced...but not completely fixed. 

Oddly enough I've also noticed my battery draining a lot faster and did experience issues with it constantly restarting until I bought a new battery. 

Any help would be much appreciated, I'm running on 5.0

[Bambino]

@Anonymous A Google search including the title of your thread produced this:

https://www.google.co.uk/search?q=Wi-Fi+Dropping+out+-+LG+G3&ie=utf-8&oe=utf-8&gws_rd=cr&ei=PamxV_2nMeqHgAb91qeQBQ

[Anonymous]

@Bambino Many thanks for this, I've been searching online for the past week and I am working through the suggestions but also wanted to try a post myself to see if someone could help with my particular case. 

It's worth noting that all other devices (laptop,TV) work fine when connected to the Wi-Fi at home and at work as well. 

I'm suspicious to whether there is something happening with the phone being able to find wi-fi networks as sometimes in the list of available wi-fi names it jumps from having a long list, to a few and then will add some more and then they vanish again evenutally my home wi-fi name comes back and connects only for it to start again once I try and use it. 

[Cleoriff]

Hi @Anonymous It does sound to be phone related...if your laptop and TV work with no issues at all.?

Also others using the same Wifi have no problems....

[jonsie]

If after working your way through the threads, you are still having the same problems, then I would suggest you think about a factory reset or contacting LG direct. It seems it's a known issue with this phone.

[Anonymous]

Ok will do, I've been looking at doing a factory reset since getting the issues with the battery and the Wi-Fi issues added on top was the final straw. 

Battery issues seem to have slowly resolved itself, I guess it was just wishful thinking that the Wi-Fi would do the same. 

[MI5]

I've had the same issue with a previous device and it needed a new WiFi module in the phone.

[Anonymous]

Just a quick update, I've been in store to O2 who's system told them a software update may fix the issue. I've also heard similar things through all of the other threads of similar issues, seems there's an issue with Lollipop and battery and wi-fi. 

No update is available from my phones update centre and have tried to use the LG support tool from their website but the last download I need isn't Mac compatable, despite them offering different downloads for PC & Mac for everything else. 

I guess to test this last thing I need to get hold of a PC to check whether I can access Marshmallow.