Upgrading Phones...

[Anonymous]

I'm due an upgrade for my phone and want to get the LG G4. I have found a good deal online at mobiles.co.uk however they do better deals for new accounts rather than upgrades. My question is this: Can I get a new o2 contract through them and then have my current number ported across or do I need to go through the 'upgrade' route?
TIA
David

[MI5]

Yes you can take a new contract but you need to cancel your current one and get CS to transfer your number across so you will need to have both accounts running at the same time for the first month.

[djlukew]

I think the op might be on o2 already. I didn't think you could port your number from o2 to o2. Or at least that was the case when I worked for them

[Anonymous]

Yes I am already on o2...?

[jonsie]

Yes you can change the number from one account to another. That would close the first account and produce a final bill.

[MI5]

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@djlukew wrote:
I think the op might be on o2 already. I didn't think you could port your number from o2 to o2. Or at least that was the case when I worked for them

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Must have changed because you can now.

[Cleoriff]

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@MI5 wrote:

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@djlukew wrote:
I think the op might be on o2 already. I didn't think you could port your number from o2 to o2. Or at least that was the case when I worked for them

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Must have changed because you can now.

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I did when I was on PAYG and went to contract.... Though not sure whether that's classed as porting...or keeping your number. CS did call it porting at the time...?

[djlukew]

Payg to paym has always been the option. If it's changed then fair enough I just can't see the benefits of o2 allowing that to happen on paym to paym