Unlocked Galaxy Note 5 from US unable to download O2 apps

[Anonymous]

My Note 5 was unlocked from T Mobile (US), Im using it with O2 sim card but all apps wont down load, seems Google play doesnt recognize my phone here in UK.

Is there a workaround?

[Anonymous]

SM-N920T

• Frequencies and Data Type

  Infra: 2G GSM, 3G WCDMA, 4G LTE FDD
  2G GSM : GSM850, GSM900, DCS1800, PCS1900
  B1(2100)/B2(1900)/B4(AWS)/B5(850)
  4G LTE FDD : B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B20(800)

[Bambino]

I provided the link so the OP would know how he could use the phone generally. I think we've covered all the bases now.

[PhoneChanger]

Guys I think the issue is that the OP cannot download O2 branded application from Google Play rather than an issue accessing the network

Have you set what country is selected, etc in the phone settings? ensuring calendar, and local settings are set to UK?

[MI5]

[jonsie]

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@PhoneChanger wrote:
Guys I think the issue is that the OP cannot download O2 branded application from Google Play rather than an issue accessing the network

Have you set what country is selected, etc in the phone settings? ensuring calendar, and local settings are set to UK?

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The OP says he cannot xownload any app.  No mention that its O2 related. Im guessing like @MI5 that it's play store settings. 

[Cleoriff]

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@jonsie wrote:

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The OP says he cannot xownload any app.  No mention that its O2 related. Im guessing like @MI5 that it's play store settings. 

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If honest I agree. I answered with my limited knowledge of network frequencies. I completely missed the op's statement 'unable to download any app'......

One good thing... I know a bit more about O2's network frequencies now...

I live to learn....

[Martin-O2]

Hi @Anonymous Did you manage to get this issue sorted in the end? 

[Anonymous]

I'm unable to Change the country settings, I cant remember what setting but it turned all my US +1 phone numbers to +44 even if US ...

Samsung UK suggested I contact Samsung US, I did and they can't replicate the problem. Im sending them screen captures of the apps I cant

Whats strange is I can download TU Go (O2 app) and My Network (O2 app) and several other UK based apps. But apps like Costa Coffee Club and other O2 apps, won't ... says "This item is not avaliable in your country." 

[Anonymous]

Thanks for the follow up .... see my last post.

[MI5]

Have you gone into your play account settings and changed the country in there?