on 25-06-2016 09:42
on 25-06-2016 09:42
Solved! Go to Solution.
25-06-2016 09:56 - edited 25-06-2016 09:58
25-06-2016 09:56 - edited 25-06-2016 09:58
Hi @Anonymous
Why would you think that will happen? If your number has ported properly then there should be no problem at at. http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
What payg tariff are you on?
Veritas Numquam Perit
25-06-2016 09:56 - edited 25-06-2016 09:58
25-06-2016 09:56 - edited 25-06-2016 09:58
Hi @Anonymous
Why would you think that will happen? If your number has ported properly then there should be no problem at at. http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
What payg tariff are you on?
Veritas Numquam Perit
on 25-06-2016 10:01
on 25-06-2016 10:01
on 25-06-2016 10:04
on 25-06-2016 10:04
Ok...try switching your phone on and off and see what happens. It can take 48hrs...sometimes longer?
You may need to contact CS or live chat to see the status of the port http://www.o2.co.uk/contactus
Veritas Numquam Perit
on 25-06-2016 10:04
on 25-06-2016 10:04
on 25-06-2016 10:13
on 25-06-2016 10:13
on 25-06-2016 10:19
on 25-06-2016 10:19
It shouldn't be lost. If you're concerned, call customer service. Don't rely on Live Chat. A call will only cost you 25p. http://www.o2.co.uk/contactus
on 25-06-2016 10:42
on 25-06-2016 10:42
on 25-06-2016 10:48
on 25-06-2016 10:48
on 25-06-2016 10:54
on 25-06-2016 10:54
You should have received a text from o2 that gives you the date of porting. If you didn't receive a text whilst you were with the other network then call customer service again with you PAC. Do not please rely on live chat.